FROM: HOLLEY
CARNRIGHT
DATE: DECEMBER 8,
2016
RE: SNOWPLOWING AND SNOW REMOVAL CONTRACTS
As winter
approaches, many consumers will look to professionals to clear their driveways,
storefronts and parking lots of snow and ice. The Ulster County District
Attorney’s Division of Consumer Affairs offers these tips to prevent
misunderstandings and avoid unnecessary disputes:
- Get it in writing (all services, restrictions, obligations and refund policies);
- Be aware of additional fees (during and after big snowstorms);
- Ask for and contact references;
- Call Consumer Affairs at 340-3260 regarding unresolved prior complaints;
- Avoid large up-front deposits (periodic payments ensure customers are not paying for services not provided).
