FROM: HOLLEY
CARNRIGHT
DATE: JANUARY 31,
2017
RE: PRESS RELEASE - CONSUMER
HEALTH CARE INFORMATION AND COMPLAINTS ABOUT CARE
According to the
Ulster County District Attorney’s Division of Consumer Affairs, the New York
State Department of Health’s (www.health.ny.gov)
website includes information concerning physician credentials and disciplinary
actions, results of recent hospital and nursing home surveys, performance
measures for managed care plans, and physician and hospital performance for
cardiac bypass surgery. Consumers and providers will also find information on
how to file a confidential complaint about healthcare quality, review public
health laws and regulations, and gain access to clinical guidelines and other
healthcare best practices.
Below is a list of
telephone numbers for Complaints about
Care…
Adult Care and Assisted
Living Complaints – 1-866-893-6772
Funeral
Homes/Directors Complaints – 518-402-0785
Home Care and
Hospice Complaints – 1-800-628-5972
Hospital Patient
Care Complaints – 1-800-804-5447
Hospital and
Diagnostic and Treatment Center Complaints – 1-800-804-5447
Laboratory
Complaints – 1-800-682-6056
Medicaid Fraud
Hotline – 1-877-87FRAUD
Managed Care
Complaints (including commercial health plans and Medicaid managed care) –
1-800-206-8125
Nursing Home Patient
Care Complaints – 1-888-201-4563
Professional Medical
Conduct Complaints – 1-800-663-6114
The New York State
Department of Health can be reached at 518-474-7354. Ulster County Consumer
Affairs can be reached at 340-3260.


